A fantastic opportunity working in a customer focused environment.
Working in a Call Centre environment you will be receiving calls and pro actively contacting customers, responsible for dealing with and processing mail order enquiries. Dealing with requests and chasing deliveries. Working towards daily business goals and targets, you will cross sell further collectable products available within the company’s portfolio of products, influencing sales within the customer’s interests. Working within a team you will be based within a friendly Call centre environment where customer satisfaction matters, responsible for dealing with enquiries, investigating customer deliver information and offering product information and guidance. You will be inputting customer information and the upkeep of databases working from a computerised telephone dialler system.
Required Skills and Attributes:
Sales experience is not essential, self motivated and confident and be motivated by customer service and up-selling. You must be passionate, enthusiastic, with the drive to give excellent customer service. The right candidate needs to have natural flair and ability to influence. We are looking for people with drive, commitment, resilience and the desire to succeed and deliver a fantastic customer experience, along with being a confident communicator and a strong team player. This is a fantastic opportunity for the right candidate.
- Excellent communication and customer service experience
- The ability to multi task
- Able to work under pressure
- Must possess a background within a Call Centre or Customer Focused environment
- possess excellent PC skills
This is a great opportunity to work in a friendly successful, Call Centre environment.
38.5 – 42.5 hours per week Monday to Friday Between 08:30 – 17:30
Every other Saturday 09:00-13:00
£14,000.00 / PA
Interested in this position?
If you are interested in this position, please fill out your details below and provide a copy of your CV and we will endeavour to get back to you. We are also available during our opening hours via email or telephone and it is possible to apply for jobs by contacting us directly. We would be happy to answer your questions or offer any help!