Website CV Recruitment (Staffordshire) Ltd CV Recruitment (Staffordshire) Ltd

CV Recruitment (Staffordshire) Ltd

Customer Sales Support

Full time/Permanent

Up to £28k – Dependant on Experience

Stoke on Trent

Our client a world leader in the design, development and manufacture of electronics for OEM, Motorsport, Aviation are currently seeking customer sales driven individual to join their team

This exciting and interesting opportunity has become available to work with a forward thinking company to offer an excellent customer service sales process to new and existing customers

The Role

Answering the telephone

Processing all telephone and online orders

Understanding of stock and products

Picking and packing of orders

Management of eBay

Monitoring and dealing with abandoned check outs

Speak to customers and upsell relevant products

Invoicing and shipping labels

Processing of e-commerce orders

Interacting with the internal intranet

Social interaction and marketing

Continued product knowledge and practical development

Skills & Attributes Required:

The role will require Customer Service experience, particularly over the phone and online

An understanding of motor electronics an advantage

The ability to sell, upsell and track and trace abandoned orders on the website

An understanding of how to use the inhouse systems

We are looking for an individual who is looking for a career

Passionate about providing excellent customer service

Requires reliability, responsibility, dependability, and the fulfilment of obligations

Required honesty and an ethical nature

Attention to detail

Team player

Experience of Sales and Motorsport

The Hours:

Monday to Friday

08:00 – 17:00

 

To apply for this job email your details to vikki@cv-recruitment.co.uk